With over a century of experience, we are the industry leader in school uniforms. Our success and reputation are built on putting the customer first and consistently going the extra mile to provide high-quality uniforms at competitive prices. We take pride in thinking creatively and embracing innovation to find new ways of meeting the ever-evolving needs of the schools we serve.
The Role
As Customer Service Representative, you will be a part of a small team of 3. Main responsibilities include:
Handling inbound and outbound calls, emails & webchat.
Processing high-volume bulk online orders.
Handling complaints & problems that arise.
Multi-tasking between multiple systems.
Order tracking & status updates.
Adhering to policies, KPI's and SLAs.
Location: Wetherill Park, 2164 (on-site parking available)
Hours: 8am-4:30pm
Salary: $59,000-$65,000 + super
Experience
Experience multitasking & using multiple systems at once.
High attention to detail & strong organisationsal skills.
