Join a leading specialist medical practice in North Lakes, renowned for its exceptional patient care and professional work environment. This business has many locations throughout Australia and offers strong career advancement opportunities in multiple states across the group. You'll be part of a modern and well run practice supporting friendly doctors and nursing staff, working with the assistance of two Receptionists and and assisting a local patient base. They are committed to providing high-quality service and are seeking a talented full time Practice Manager to ensure the continued success of their operations.
THE ROLE
As the Practice Manager, you will play a pivotal role in overseeing daily operations and ensuring the smooth function of the practice. Your responsibilities will include:
Managing two Receptionists and handling front desk services, including patient welcome, billing, and query resolution.
Working with an onsite nurse and supporting 4-5 doctors.
Using practice management software and maintaining patient information systems.
Ensuring the proper maintenance of office equipment and supplies, and managing security and facility services.
Overseeing financial activities, including invoice approvals and reporting.
Building positive relationships with doctors and managing their schedules and room allocations.
Supporting patient care and managing staff performance and training.
BENEFITS
Work Environment: Enjoy a supportive and spacious work environment with free onsite parking.
Career Development: Opportunities to contribute ideas for practice improvements and enhance your professional skills.
Team Support: Work with a dedicated team of medical professionals in a collaborative atmosphere.
EXPERIENCE REQUIRED
3+ years' experience in a similar role, as a Senior Medical Receptionist, Senior Medical administrator, Office Manager or a Practice Manager.
Strong organisational and customer service skills.
Excellent interpersonal and communication skills, with a keen attention to detail.
Proficiency in MS Office and medical software.
Certificate IV in Practice Management, Frontline Management, Business Administration, or similar qualifications preferred but not essential.
