Join a leading medical practice in Pottsville, renowned for its exceptional patient care and professional work environment. This business has multiple locations dotted throughout Australia and offers strong potential career advancement opportunities. You'll be part of a small practice with a bright and breezy set-up, friendly doctors and nursing staff, and local patients. They are committed to providing high-quality service and are seeking a talented full time Practice Manager to ensure the continued success of their operations.
THE ROLE
As the Senior Medical Receptionist, you will play a crucial role in overseeing daily operations in a dual role, partly on the front reception, in addition to ensuring the smooth functioning of the practice as overall Practice Manager. Your responsibilities will include:
Managing a part-time Receptionist and handling front desk services, including patient welcome, billing, and query resolution.
Administering practice management software and maintaining patient information systems.
Ensuring the proper maintenance of office equipment and supplies, and managing security and facility services.
Overseeing financial activities, including invoice approvals and reporting.
Building positive relationships with doctors and managing their schedules and room allocations.
Supporting patient care and managing staff performance and training.
BENEFITS
Work Environment: Enjoy a supportive and spacious work environment with free onsite parking.
Career Development: Opportunities to contribute ideas for practice improvements and enhance your professional skills.
Team Support: Work with a dedicated team of medical professionals in a collaborative atmosphere.
EXPERIENCE REQUIRED
3+ years' experience in a similar role, preferably as a Medical Receptionist, Medical Administrator, Office Manager or as a Practice Manager.
Candidates with Receptionist, Administration or Office Manager experience outside of medical also STRONGLY CONSIDERED
Strong organisational and customer service skills.
Excellent interpersonal and communication skills, with a keen attention to detail.
Proficiency in MS Office and medical software.
Certificate IV in Practice Management, Frontline Management, Business Administration, or similar qualifications preferred but not essential.
